FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS •

GENERAL

  • The location of VAAG OUTDOOR 2024 will be announced soon.

  • The opening hours of VAAG OUTDOOR 2024 are 12:00 - 00:00. Check-in untill 22:00. Access will be denied after this time.

  • Yes! You can leave your stuff by the entrance in lockers. They will be emptied the day after VAAG OUTDOOR.

  • You must be 18 years old or become 18 years old in 2024.
    There will be an ID check at all VAAG OUTDOOR 2024 entrances.
    No ID = no entrance.

  • Tickets will be available soon.

  • Yes, we have an official afterparty at Club Vaag in Antwerp.

  • Re-entry is not possible.
    IN=IN, OUT=OUT.

  • Yes, free earplugs are available at the festival site and first aid.

  • Please go to the first aid stand.

  • Yes, VAAG OUTDOOR is a cashless festival.
    The only way to pay for food and drinks is to buy our (non-refundable) “V-COINS”.
    Food vendors and bars on the festival site only accept '“V-COINS”, the official VAAG OUTDOOR cashless currency.

  • Yes, you can resell your ticket. Please use Ticketswap to do so.

  • Please send an email to info@clubvaag.be. We will help you as soon as possible.

HOW TO GET THERE

  • You can buy a parking voucher in advance. These vouchers will be available in the ticket shop.

  • More info soon.

  • More information about the timetable and the route can be found on the NMBS website.

  • Park your bicycle near the festival site.

AT THE FESTIVAL

  • VAAG OUTDOOR is a cashless festival.The only way to pay for food and drinks is to buy our (non-refundable) “V-COINS”.Food vendors and bars on the festival site only accept '“V-COINS”, the official VAAG OUTDOOR cashless currency.

  • VAAG OUTDOOR works with a deposit system.
    Hold your packaging properly at all times and do not throw it away.
    The ECOCOIN has no value and is not redeemed for food or drinks.

    YOUR FIRST DRINK?
    Order your first drink at the bar & hand over your ECOCOIN. Keep your packaging.

    YOUR NEXT DRINK?
    Exchange your empty package and only pay for your drink.
    Order for your friends? Take their packaging with you.

    NO NEW DRINK?
    Exchange your empty packaging for an ECOCOIN at the bar.

    LOST YOUR ECOCOIN OR PACKAGING?
    You pay 0.5 token extra per package with your order.

    ECO-CUPS
    One-time, non-refundable rental cost.
    Bring your cup back & it will be deducted on your next order.

  • Use of the toilets is free of charge. It’s strictly prohibited to urinate in public.
    When caught urinating in public you will be removed from the festival grounds.

  • During the opening hours of the festival a First Aid team will be permanently present.
    If you need to bring medication to the festival, please make sure you carry a doctor’s certificate with you to show at the entrance.

  • Digital photo cameras and/or video cameras are allowed on the festival site except for (semi-)professional equipment.
    VAAG OUTDOOR would like you to make as many pictures and movies as possible and put loads onto your social media accounts!
    During the festival, there will be photo and video recordings.
    By entering the festival site, all visitors are aware of this and give their consent to the organization to use this footage.

  • Safety is the highest priority for the organization of VAAG OUTDOOR.
    Therefore, the organization co-operates with the Belgian Federal Police. They are, in partnership with the Local Police Zone, responsible for the safety of the visitors and crew.

  • It is prohibited to distribute flyers or hang posters on or around the festival site.
    If you wish to promote your event, please contact info@clubvaag.be.

  • We expect every visitor to show proper respect! Tearing, breaking or any other form of destruction to the festival site will result in removal from the festival and access will be denied for the duration of the festival.
    The organization reserves the right to file a criminal complaint.

  • It is not allowed to enter the festival site with the following objects:
    animals (except guide-dogs), own food and drinks, spray cans, drugs (except medication upon presentation of a doctor's note), glass, cans, plastic bottles, weapons, football club flags, sticks, walking sticks (excluding medical crutches and devices), banners, items with discriminating and/or provocative texts and/or expressions, blunt, stab or thrust weapons or firearms or other items that might be used as a weapon, items that might have a negative effect on the safety, health or wellbeing of the festival-goers, sprays, fireworks, liquids, torches and any other item which may be considered as dangerous by the organization.
    Directions and instructions of the (security) personnel should be followed immediately. In case of suspicion or actual possession of illegal or dangerous weapons, security is authorized to stop you.

  • VAAG OUTDOOR conduct an absolute zero-tolerance policy regarding drugs.
    It’s forbidden to use, deal, and/or to be in possession of drugs on the festival site. If you are caught using and/or dealing in drugs or if you are found in possession of drugs, you will be removed from the festival site. We will be keen to ensure that everyone adheres to this rule. Relevant incidents will be transferred to the Police.

  • Lost property? Send a email to info@clubvaag.be.